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Meet the Load Planning Center |
At the core of our now 17 terminals is LTC’s Load Planning Center (LPC). LPC primarily supports the terminals and what we call system freight. For the most part, our customers are supported by our terminals, but LPC steps in when a terminal handles freight that is reloadable by nature. We define reloadable freight as freight that is moving over 300 miles and that has the ability to be cleaned and reloaded. The truck delivers, goes to the cleaning station, and then it can do something else. LPC sees all the loads, but they are especially looking for reloadable loads. They, then, will match up terminal loads where they have this foreign truck in the area. Once a load or truck becomes a reloadable truck, LPC takes it over. They don’t really talk to or control the driver, but they tell the terminal manager who does control the driver what he’s going to do next. LPC will look at everything going on to see what we have in the system and then decide what is the BEST thing to do with that truck next. Considerations are that the driver gets enough miles, he doesn’t get laid over too long, it keeps him running and he takes care of our customers. The number one priority is to take care of the customer. Although LPC doesn’t have customers as do the terminals, they do have some that look for specific equipment for specific lanes. So they do have a few accounts, but they are mostly what we would consider reload or backhaul accounts. They also have broker accounts. When they are trying to keep trucks moving and we don’t have enough base freight in the system to keep those trucks optimized, they will look at either a telemarketing list or loads offered by brokers. They can go on certain websites to search for loads. They look at LTC booked freight first. If there’s not a good load in LTC booked freight, then they will use the other avenues, their “customers” and their brokers and see if they can commit to a load that’s good for us. Generally, the broker or telemarketing freight is a little less desirable from a rate standpoint than our base customer freight. LPC will also help a terminal if it has a big campaign with a lot of moves going to one destination. LPC will focus or direct trucks into that terminal to help them for that swing of business, even if it’s a couple of weeks. Then, they will move the trucks out and back into the system, eventually getting them back home. LPC also keeps track of how long a driver has been out in the system. They try to keep in mind getting the driver back home, so they try eventually to match him with a load that gets him back to his home terminal or close by. We like to keep our drivers out no longer than 10 days, or maybe two weeks depending on the driver’s needs. They are also really involved in marshalling resources from our terminals that can give up a truck or two and put them into a particular campaign or seasonal business. They will pull trucks from a few terminals, put them into that service for however long it lasts, and then get them back home. Dan Bergfors: Dan started with Liquid Transport on 8/21/01 as the Eastern Region Load Planner. On 9/27/04, he was promoted to Manager, Load Planning. Before coming to LTC, Dan worked as an air traffic controller for 7 years. He married his best friend, Josie, 6 years ago and has two daughters, Mackenzie who is 9 years old and Ryleigh who is 7 years old. His hobbies include his children, sports, aviation, anything to do with summer, and, of course, his Chicago Cubs. He coaches Mackenzie’s basketball and baseball teams. His comments on LTC are short and sweet, “Great company, great people.” Tom Markey: Tom is the newest member of the LPC team joining us on 2/16/05 as Lead Load Planner. He came to us from the moving and storage industry where he had six years of experience in dispatching and operations. He also completed four years of active duty with the U. S. Army, with tours of duty in Germany and the 101st Airborne Division. His wife of 14 years is a CPA. He also has an 11-year-old daughter who is consistently on the honor roll and active in 4H and fast pitch softball. His interests outside of work include playing softball, reading, dabbling with computers, and maintaining relationships with childhood friends. He says, “I’m very impressed with LTC’s thoroughness in all that they do, from the training of new associates to the safety of their drivers and customers.” Andy Brown: Andy is our Western Region Dispatcher and works with terminals and customers to find loads for drivers out in the system. He started with LTC on June 9, 2003, as our Night Dispatcher. He has a BS degree in Journalism. Starting with the next issue of Liquid Connection, he will contribute human interest stories and terminal information. Before coming to work for Liquid Transport, he spent 13 years working for Greyhound in various positions from baggage loading to terminal supervisor in both St. Louis and Indianapolis. He has been married to Jill since 2002. They have three sons: Matthew, who is ten, Jake, who is nine, and Tyler, who is 5. He also has two cats and two dogs. For fun, he enjoys model railroading, bike riding, traveling, and spending time with his wife and kids. He says, “The last year and half has been a lot of fun. I have learned so much and look forward to learning more and extending my knowledge.” Aaron Holeman: He started with LTC on 1/15/02 as our Weekend and Night Dispatcher. He attended Franklin College for one year and a technical school for printing for two years. He is married to Lori and has two children: Lena, who is 19 and Steve, who is 13. He has two cats and two geckos. His hobbies include bowling, poker, and eFine cigars. He says, “I have always enjoyed my time at LTC and am extremely happy.” James Link: James started with Liquid Transport on 12/22/04 as Night Dispatcher. He describes his duties as the efficient use of manpower and equipment through directing and controlling the efforts of drivers using discretionary judgment to enforce company policy regarding operations and complying with state and federal laws. Before coming to LTC, he spent 28 years in the military, including Air Force, Air National Guard, and Air Force Reserves. He lives in Greenwood, IN, (a suburb of Indy) with his wife of 14 years. He has four stepchildren and five grandchildren. He enjoys playing computer games, gardening, watching movies and drawing/painting landscapes. |
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